As part of the manufacturing process, your washing machine is thoroughly tested to ensure that it will not leak from any internal components after you have installed it. Any leaking before or during its first use is most likely due to water remaining in the washing machine following this testing process.
If you find any leaks, please check the fill hose, drain hose and mains plumbing for leaks. Take care to check that the water supply hose connection to your washing machine and the mains plumbing taps are secure.
It’s also possible for a leak to appear from your detergent dispenser, which can be caused by excessive water pressure or if the washing machine has not been levelled properly during installation. You can raise the front of the appliance by adjusting the feet at the front of the machine.
If water is leaking from your washing machine check the points below to try and diagnose where the leak is coming from:
- Check the water inlet hose is connected securely to the back of the machine. If it is loose, firmly tighten the water inlet hose nuts by hand.
- Check the water inlet hose for any kinks, cracks or damage. If you notice any damage you may need to replace the hose.
- Check the door seal — limescale, fibres and debris can build up over time around the door glass and seals, especially if you live in a hard water area. This debris can prevent the door from sealing tightly and cause leaking during wash cycles.
- Check that the pump filter is firmly closed and free from debris (if you need to remove the filter, be prepared for any water spills by having a shallow tray or towels ready).